What we’re working on – Help Desk Manager
N-able Help Desk Manager is hot off the presses this week, but we are not sitting back and relaxing. We are already moving ahead full steam and the next release is already in the lane and working on...
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N-able Help Desk Manager: The Jelly to the N-central Peanut Butter
First, for those who don’t know me, let me introduce myself as the newest team member of the Product Management team at N-able. My name is Karen Recoskie and I currently manage Help Desk Manager and...
View ArticleImproving the End User Experience with Streamlined Help Desk and Ticketing
We had a great webcast this week about help desk and ticketing best practices. In case you missed it, here are the resources: MSPs – Improve the End User Experience with Streamlined Help Desk &...
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Help Desk and Ticketing: Part of Every Successful MSP Business
Interested in learning more about using your help desk for a competitive advantage? Want to see what features matter to customers most? A good help desk makes a positive impression on your customers...
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Looking Back and Ahead in Managed Services
by Derik Belair, VP, Marketing & Business Development, N-able by SolarWinds As we approach two years since our acquisition, I am pleased to note that N-able is thriving as part of the SolarWinds...
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